Walmart is set to transform online shopping with its generative AI, aiming to become a singular destination for event planning needs. CEO Doug McMillon, after the company’s February earnings call, highlighted the significant improvement in their app’s search function, made more efficient and solution-oriented thanks to generative AI. This innovation positions Walmart not just as a product provider but as an event planner, simplifying the customer experience. The move reflects a broader shift in the retail sector, with major players like Instacart, Amazon, and Shopify also integrating AI in search and shopping processes. This tech evolution is reshaping how consumers find products, potentially challenging Google’s dominant position in search. The future of online shopping could see a seamless blend of AI-driven personalized recommendations and efficient search functions, offering a more intuitive and convenient experience for customers. (CNBC)
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