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NCC tells telcos to simplify tariff plans, for users

The Nigerian Communications Commission (NCC) has directed telecommunications operators to simplify their tariff plans, bundles, and promotional activities.

The NCC gave the directive in a statement by its Director of Public Affairs, Dr Reuben Muoka, on Monday in Abuja.

Muoka said that the move was aimed at providing clear, easy-to-understand, and accurate information about the cost of voice, Short Messaging Service (SMS) and data services to subscribers.

“It mandates Mobile Network Operators (MNOs) to publish a comprehensive table showing the features of their tariff plans and bundle offers.

“The table should contain all necessary information for subscribers to make informed decisions.

“It should provide details on add-ons, their prices, how consumers can opt-in or out, terms and conditions for renewal, and rollover policies,” he said.

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